Long Term Care Advocacy
Cheryl Senkbeil, Ombudsman:
410-742-0505, ext. 104
Donna Blackwell, Ombudsman: 410-742-0505, ext. 137
Monday thru Friday, 8:30 to
4:30
E-mail: Donna or Cheryl ext. 104
The Long
Term Care Advocacy Program also known
as the Ombudsman Program, offers a special service to
institutionalized individuals in Dorchester, Somerset, Wicomico,
and Worcester Counties. The ombudsman is an advocate for persons
in nursing homes and provides investigation & resolution of
complaints. The ombudsman also mediates disputes, provides
in-service training on topics such as residents' rights,
psycho-social needs, difficult behavior, sexuality,
communication, and dignity, among others.
For older persons or family members who are
contemplating nursing home placement, MAC Incorporated offers
literature with guidelines for choosing a nursing home based on
the older person's specific needs and interests. Persons seeking
information on nursing homes and their performance may examine
deficiency reports and consult with the ombudsman at the office.
NURSING HOME COMPARE
A new online tool from Medicare that allows a user to learn detailed information
about the performance of every Medicare and Medicaid certified nursing home in
the nation. You can find the number of beds; about the residents; about
the last state inspection results; and about the staff of the facility.
If you would like information from the Nursing Home Compare
tool, please follow this link to their site: NURSING
HOME COMPARE
If you would like to discuss the information you find through the site, please
remember that the Ombudsman of MAC Incorporated are here to help you. Call
us at 410-742-0505 ext. 104 or use one of our e-mail links at the top of
this page.
If you would like to review the results of Maryland's Nursing
Home Report Card click here: Report Card
link
